FAQs
9
10
8
What is Crown Lab Co?
1
Crown Lab Co is a custom accessory studio where clients design personalized hats and bandanas using curated patches, charms, and embellishments. Each piece is created in real time, allowing you to turn a blank canvas into a one-of-a-kind wearable statement.
How does the customization process work?
2
You’ll start by selecting your base piece, such as a hat or bandana, then choose from a variety of patches, charms, and decorative elements. Our team helps guide placement and design while you bring your vision to life. Once finalized, your design is professionally heat-pressed or attached for a finished, high-quality look.
Yes! The experience is fully hands-on. You’re in control of the design, and we’re there to assist with layout, balance, and creative suggestions if you’d like help.
Do I design my item myself?
3
Yes! We offer custom experiences for birthdays, bridal events, corporate gatherings, pop-ups, and social clubs. Guests create their own personalized accessories on-site for a fun and memorable experience.
Can I book Crown Lab Co for private events?
4
Are the bandanas only for people?
5
No. We offer bandanas designed for both people and pets, so everyone can enjoy a customized look.
Appointments may be required for private sessions or custom consultations, while pop-ups and events are typically walk-in friendly. Check our booking page for current availability for a free consultation.
6
Do I need an appointment?
Yes. Our tote bags are designed with a roomy interior that fits daily essentials, including most laptops, notebooks, and other everyday items.
7
Our tote bag collections are currently available as a pre-order release. As Crown Lab Co continues to grow, we may offer select tote bags for immediate purchase in the future. For now, this initial drop is being released as a limited pre-order collection.
Because our tote bags are produced in limited runs, all sales are final and we do not offer refunds or exchanges. The only exception is if your item arrives damaged or incorrect, in which case we’ll make it right. If you have any questions before purchasing, feel free to reach out to us at hello@crownlabco.com, we’re happy to help!
Once an order has been shipped, Crown Lab Co is not responsible for lost or stolen packages. However, if an issue arises, we’ll gladly work with the shipping carrier to help investigate and support a resolution with the responsible party. If you experience a delivery issue, please contact us and we’ll assist you with the next steps.